Help Wanted: Shipping Clerk

NEAT is excited to be looking for a Shipping Clerk to join our team. This is a full time position, based on 40 hours per week and is eligible for benefits after a three month probation period. NEAT is a local non-profit organization that also runs a Drop Depot servicing Purolator, Cold Shot, and UPS. If you’re organized and enjoy a fast paced work day, this might be the job for you!

Job Description

Customer Service

• Greeting and serving customers in an efficient and courteous manner
• Handling customer complaints and inquiries professionally and in a timely fashion

Problem Solving

• Working to resolve shipping issues
• Working to resolve equipment and technology challenges

Relationship Building

•  Building a positive relationship with the rest of the staff at NEAT
• Building a positive relationship with, delivery drivers, customers, and the community

Technology

• Assisting with shipping details and account challenges
• Accepting cash or debit/credit transactions
• Basic computer skills are a necessity: Email programs, telephone, daily cash out reports, etc.
• Interact professionally with contractors

Communication

• Effectively communicate in a positive manner with customers, staff and management
•  Listen to customer inquiries and assist in finding solution when problems arise

Personal Responsibility and Accountability

• Adhering to provincial and organizational safety standards
• Demonstrate NEAT values of Integrity, Collaboration, Sustainability, Leadership, and Teamwork  through interactions with others

REQUIRED QUALIFICATIONS

• Demonstrated customer service experience
• Experience using POS system and handling cash
• Ability to lift 50 pounds
• Comfortable with standing for the majority of the shift
• Professional communication skills
• Listening skills

All NEAT employees are required to provide a criminal records check and two references. NEAT is dedicated to celebrating diversity and creating a culture of inclusiveness. As such, we encourage all qualified persons to apply!

How to Apply
Interested applicants are encouraged to submit a resume through neat.ca or email ed@neat.ca